How does it feel when someone does not use your name, gives you the cold shoulder, does not make eye contact and greets you with complaints?
When someone does not use my name or mispronounces my name sometimes I do get offended, that gets to me. I feel that one of the first things that you should do when you are getting to know someone whether it's business or a friendship is to learn how to properly learn how to pronounce their name, a person name is a direct reflection of them. Some names are hard to pronounce, I happen to have one of those names, I do not mind if people ask me how "how do you say that" or " How do you spell that", you are showing me that you are trying to get to know me in some form, and that's a positive start.
When some one give me the cold should, first of all I want to make sure it's a cold should, sometimes we miss read people.A cold shoulder to me is a problem or the start to one. I like to make sure and when I become sure I will pull that person to the side, in a appropriate manor and see where their feelings are at, they may have something going on that may not involve me at all, but they may need a shoulder to lean on, or it maybe me, maybe they did not know how to approach the situation and this give them an opportunity to be able to do so. Regardless to what the situation maybe, communication is going to be the first step to getting situation resolved.
Eye contact is very important, we are taught this as young children. Eye contact shows the conversation has merit. Eye contacts shows that you are listening to me, that I have your attention and when asked certain question eye contact will allow me to see if I am being understood.
There is a way to complain. I do not want our first greeting of the day to start on a negative note. Say hello, how are you today. Let a person be greeted with a smile and hello, see what their mood is first. If you greet a person with complaints and their day has already started the wrong way before seeing you, you maybe come part of that bad start. Not that your complaints are not justified, It's just a time and a way to express yourself.
The reason I assigned this question is because I have seen staff do this to each other, the director and to the parents. Students need to become aware of their own feelings about this issue so they can understand how important it is to others to be acknowledged. Thoughtful answer
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